Just a moment, please...

Select what has happened? ?

Could you give us a little more information? ?

What happens when you try to start?

Are there any indicator lights on?

Which of the following applies

How did you notice this ?

Is the spare tyre in the car

Can you see any damage to the car?

Which of the following applies ?

Can you see any damage to the car?

Describe the damage extent.

What did you crash into ?

What was it?

Is the other party being towed?

Is the car drivable?

Is the car heavily damaged?

Could you give us a little more information? ?

Is the car running?

Comments (not mandatory)

When do you need help ?

I am on the highway and the car will not staying on.

My car is parked in a safe place and I can continue my journey.

My car is for example at home yard.

I can determine whenever I want to help on the spot.
We try our best to be punctual, but weather conditions, traffic, and other factors may delay our tow-trucks or roadside assistance vehicles.

Vehicle location ?

Confirm the location


Car destination place

Vehicle destination will be selected in accordance with the insurer's instructions.

Customer service will contact you immediately by phone after you send the order and suggest alternative places.

Do you know where you need to go? ?

I have the address of the workshop or other location where the car will be taken to.

We will recommend you a suitable workshop or other location.
Type the address and select it from the list. Enter the street number.
We will always try to get the car repaired on the spot.

e.g. ABC-123

E.g. Skoda Octavia

Would we be able to get the keys by calling 15 minutes in advance? Are the keys hidden or available at a gas station, store, kiosk etc.?

Contact Information

Eg. 0401234657, the number we can reach you on.

Please review the information

Description of the situation

When do you need help
desired date
Pick-up address
Destination address
Vehicle information

Four-wheel drive:
Automatic transmission:
The car is tax-deductible:
Rental car:


Name of the company
Telephone number

payment details


Service provider
Falck Redning
Maridalsveien 300
0872 Oslo
Org.nr.: 886768052

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